Oh, My, God. My sides hurt from trying not to bray out loud over this article from The Smoking Gun - complaints against the toll-takers of the Massachusetts Turnpike Authority. I honestly don't know which were worse - the vulgarian civil servants, or the brain-dead patrons who complained.
By far, my favorites were numbers 1, 9 and 13:
"I thought you were going to write a check, and Jesus Christ, what? Are you going to start crying now?" Then her pen froze and this also upset the collector.
Help me, help me! Okay, there is no excuse for swearing at a tollbooth patron, but holy frejoles! Trying to write a check for a toll - that comes close!